Case Study

Case Study: Stanford University

Case Study: Stanford University

The Facts

Stanford University
get inclusive products
Employee Harassment Prevention and Title IX courses
Member of the research, review, and evaluation team
Role IN Evaluation
previous vendor
Why they left EVERFI
  • Client/customer service down-graded; expense tied with customization; too corporate - not academia-focused


Katya Alcaraz
Katya Alcaraz
Training Compliance Manager

What would you tell a peer institution considering switching to Get Inclusive?

“Do it! There is no compensating for hands-on client service - between our University and Get Inclusive, Get Inclusive and learners, and Campus Partners and Get Inclusive. Communication and collaboration to put out fresh and interactive harassment prevention courses for our employees is so important to our community and for our o ce. We educate over 30,000 employees and faculty, so the personal touch is incredibly important in creating adaptive content that will be culture changing for the constant movements in social activity and behavior. Times are changing and content for SHP programs need to evolve. Get Inclusive uses the latest evidence-based research on training to create online programs aimed at a ecting change with learner knowledge, attitudes, and behaviors.” 

Tell us about your experience during implementation. How was the level of service?

“Personal service was superior. The Get Inclusive implementation team met with us as needed to customize our courses and to make sure the courses speak to our community members, including faculty, staff, postdocs, and students.” 

What are two or three things Get Inclusive does better than your previous training vendor?

“I can contact our content director and get answers to questions as needed. Updates are made without the necessity of disrupting current assignments. Tech issues are worked out in collaboration with our LMS tech team.” 

Describe a unique challenge that you needed Get Inclusive to help address in 2021 or previously.

“Two unique challenges for us included customizing scenarios to focus and enhance standard Get Inclusive content regarding California laws and implementing accessibility features above and beyond legal requirements.” 

Is there anything else you’d like to tell us about your experience with Get Inclusive?

“Working with Ali, Danika, Jeremy, and Dr. Poole has been phenomenal. Our ideas to make changes are heard and feedback is provided on a two-way street. We each get stronger by working training product.”